HelixCare Services

Services

A complete virtual nursing layer for modern practices.

From CCM and RPM to transitional care and patient outreach — every program is RN-led, billing-aware, and designed to scale.

CPT 99490 · 99439 · 99487 · 99489

Chronic Care Management (CCM)

Monthly non-face-to-face care coordination for Medicare patients with two or more chronic conditions.

For the Practice

·Recurring monthly Medicare revenue
·Improved HEDIS metrics
·No added staffing burden

For Patients

·Dedicated RN care coordinator
·Medication and care plan reviews
·24/7 access to clinical staff

CPT 99453 · 99454 · 99457 · 99458

Remote Patient Monitoring (RPM)

Daily physiologic data collection from connected devices with RN review and intervention.

For the Practice

·Predictable RPM revenue stream
·Early detection of deterioration
·Reduced readmissions

For Patients

·Blood pressure, glucose, SpO₂ tracking
·Personalized clinical follow-up
·Better disease control

Bundled within CCM/RPM time

Care Coordination

Cross-provider coordination across specialists, pharmacies, and community resources.

For the Practice

·Closed referral loops
·Stronger network integrity
·Better continuity of care

For Patients

·Easier navigation of the system
·Faster specialist access
·Reduced care gaps

CPT 99495 · 99496

Transitional Care Management

Post-discharge outreach within 48 hours and structured 30-day TCM follow-up.

For the Practice

·TCM reimbursement
·Reduced 30-day readmissions
·Cleaner discharges

For Patients

·Safer transitions home
·Medication reconciliation
·Clear next-step guidance

Counted toward CCM time

Medication Adherence Follow-Up

Structured outreach to verify adherence, identify barriers, and coordinate refills.

For the Practice

·Higher Star Ratings
·Lower acute event risk
·Improved patient satisfaction

For Patients

·Fewer missed doses
·Cost and side-effect support
·Coordinated refills

Quality / VBC programs

Care Gap Tracking

Identification and closure of preventive and chronic care gaps across the panel.

For the Practice

·Improved quality bonuses
·MIPS / value-based wins
·Clean dashboards

For Patients

·Timely screenings
·Preventive interventions
·Whole-person care

AWV CPT G0438 · G0439

Patient Outreach Programs

Concierge-style outreach campaigns for AWVs, vaccinations, and panel re-engagement.

For the Practice

·Higher visit volume
·Stronger panel loyalty
·More billable encounters

For Patients

·Personal reminders
·Easy scheduling
·Feeling cared for

Discuss your panel